Industry focus
Software and AI systems for Healthcare
We build patient intake, scheduling, clinical document extraction and front-desk assistants for healthcare teams, designed around HIPAA, GDPR Article 9, India's DPDP Act and HL7 FHIR.
What do we build for healthcare teams?
- Patient intake, scheduling and reminders
- Clinical document extraction and summaries, reviewed by staff
- Front-desk and call assistants with a handoff to a person
- Reporting across clinics and systems
Which rules do we design for?
- HIPAA
- US protected health information, and BAAs with vendors
- GDPR Art. 9
- Health data as a special category in the EU
- DPDP Act, 2023
- India's digital personal data protection law
- HL7 FHIR
- The standard for exchanging clinical records
We design and build to these requirements. Certification, audits and legal sign-off stay with your auditors and counsel.
What's the hard part?
Deciding which data may reach a model provider at all, and under which agreement. In the US that means a Business Associate Agreement; in the EU, a lawful basis for special-category data. We design that boundary before the first prompt.
Services we use most here
Healthcare: questions and answers
Can patient data be sent to an AI model?
Only across a boundary designed for it. In the US that means a Business Associate Agreement with the provider; in the EU, a lawful basis for special-category data. We decide what data may reach a model provider at all before the first prompt.
Do AI summaries of clinical documents go straight into the record?
No. Extraction and summaries are reviewed by staff, and front-desk or call assistants hand off to a person.
Do you handle HIPAA and GDPR compliance?
We design and build to HIPAA and GDPR requirements, including where health data may and may not go. Certification, audits and legal sign-off stay with your compliance team, auditors and counsel.
We work across industries and go deepest in three. Also see real estate and financial services.
Working on a healthcare system?
Tell us about it in the brief: about three minutes, and nothing is sent until you press Send. Please don't include passwords, patient records or card numbers.